SANDHILLS EAST LTD PRIVACY POLICY
Sandhills East Ltd a private limited company registered in England and Wales with registered address at 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT and company number 07768642 ("we", "us" or "our") is committed to protecting and respecting your privacy.
This Privacy Notice tells you about your privacy rights and sets out how we, as a controller, collect, use, process and disclose your personal data relating to your interactions with the Brands and Services and these corresponding websites (the Websites), which are owned and operated by the Sandhills Group Companies. This Privacy Notice should be read in conjunction with our Cookie Policy below.
Our Privacy Notice is regularly reviewed to ensure that we continue to respect your privacy. This Website is not intended for children and we do not knowingly collect data relating to children.
1. WHAT INFORMATION DO WE COLLECT AND WHEN?
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We only collect information that we will use for the purposes set out in this policy.
- Information we collect about you:
- Full details of the purchases you make on the Website or on the telephone, including the time and date of purchase, the products you purchase from us, any relevant delivery address and details of any relevant payment card.
- Information on what you search for, view, click on and access in and through the Website, our marketing emails and text messages (SMS or MMS). We may collect the time and geographic location of your device when you do so. This information may also include where you came to the Website from, and where you went when you left it. We also track how often you visit and use the Website. We do this through the use of email and website cookies (see paragraph 11).
- Technical information about the devices you use to access the Website. We collect each device’s unique identifying code (MAC address), relevant IP address, operating system and version, web browser and version, and geographic location.
- Your social media content (where this is in the public domain) and any messages you send us via social media. This information can include posts, comments, pictures and video (see paragraph 4 for more information).
- Information from banking, credit card and credit reference agencies about your financial status and the status of any payment card presented to us (for example, if it has been reported stolen) to check we are likely to be paid for any transaction and to reduce the risk of fraud.
- Profile information and insight from companies who already have information on you, such as credit reference agencies (customer insight companies). They give us their views on what your household may look like, your status, likely preferences and behaviours.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
- Information you submit to us You can submit information to us in the following ways:
- Through forms, for example signing up to an offer, news or a competition;
- By sending us emails and text messages (SMS or MMS);
- By adding posts, reviews and other comments to the Websites, any Sandhills' mobile phone applications, or other community forums;
- By interacting with us on social media platforms (such as Facebook or Twitter);
- By speaking to us over the telephone; or
- By registering accounts on the Websites or any Sandhills' mobile phone applications, including setting up passwords and preferred user names, contact details, account details, your preferences and interests.
If you do not provide us with your personal data we may not be able to provide you with our services, products or respond to any questions or requests you submit to us via our Website. We will always let you know if providing us with personal data is a statutory or contractual requirement. (Please note: If you submit details to us of any other person (e.g. a friend), please make sure you have their permission before doing so and provide them with a copy of this Privacy Notice.)
2. HOW DO WE USE YOUR PERSONAL DATA AND WHAT IS OUR LEGAL BASIS FOR DOING DO?
We will only use your personal data for the purposes and legal bases set out in the table below.
Why we use your personal data
What our legal basis is for doing so
To provide you with the Website which requires a certain amount of technical information to be collected in order to work properly.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how Website users use our products/services) provided such interests are not overridden by your interests and rights.
To power security measures and related services relating to your access to the Website for example to enable us to recognise your username and password and reset these if you forget them.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how Website users use our products/services) provided such interests are not overridden by your interests and rights.
To enable you to order products from us on the Website which again requires a certain amount of personal data to be collected, for example your payment card details so we can take payment and the products you buy so we can provide you with an invoice and receipt.
The processing is necessary to perform a contract or enter into a contract with you.
To enable us to run competitions and offers for which you have signed up, about which we need to be able to communicate with you.
Where you have given consent to the processing of your personal data for direct marketing – which you may withdraw at any time.
To gather feedback from you about the Website, our products, other services and activities from time to time. We may invite you to provide this feedback on occasion, for example by emailing you to ask if you would like to review a product you have bought. We may use independent research and feedback providers to do so on our behalf.
The processing is necessary to support our legitimate interests in managing our business (to define types of customers for our products and services, to keep our Site updated and relevant, to develop our business and to inform our marketing strategy) provided such interests are not overridden by your interests and rights.
To contact you from time to time about things you have told us you want to hear about, for example our products, news, offers, new competitions and sponsored events.
Where you have given consent to the processing of your personal data for direct marketing – which you may withdraw at any time.
To respond to any questions, suggestions, issues or complaints you have raised with us.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to review issues with our products/services) provided such interests are not overridden by your interests and rights.
The processing is necessary to perform a contract or enter into a contract with you.
To respond to any social media posts or other public comments you make where these are made to or about us, the Website, our products, services or other activities.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to review issues with our products/services) provided such interests are not overridden by your interests and rights.
To communicate with you about operational changes to the Website, our products, services, for example if we were to withdraw or change this privacy policy.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to review issues with our products/services) provided such interests are not overridden by your interests and rights.
The processing is necessary for us to comply with legal and regulatory obligations.
To perform any contract we have entered into with you but also to enforce a contract against you if you do not honour it, including seeking to collect any debts that you may owe us.
The processing is necessary for us to comply with legal and regulatory obligations.
The processing is necessary to support our legitimate interests in managing our business (to recover debts due to us) provided such interests are not overridden by your interests and rights.
The processing is necessary to perform a contract or enter into a contract with you.
To gather statistics about how you and other people use the Website, and what you think of our adverts, offers, news, product information, competitions, sponsored events, social media and other digital content. We then analyse these statistics to understand if these things meet most people’s needs, or if they should be improved, and if so, what design or other changes (for example, around the nature and timing of communications) would be most beneficial for our customers and our business.
The processing is necessary to support our legitimate interests in managing our business (to define types of customers for our products and services, to keep our Site updated and relevant, to develop our business and to inform our marketing strategy) provided such interests are not overridden by your interests and rights.
To check that you have or are likely to have the means to pay us for any products you have ordered from us on the Website.
The processing is necessary to support our legitimate interests in managing our business (to recover debts due to us) provided such interests are not overridden by your interests and rights.
The processing is necessary to perform a contract or enter into a contract with you.
To monitor use of the Website to see if it is being abused or threatened for example by people posting inappropriate comments in review areas or by potential hackers looking to undermine their security.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to review issues with our products/services) provided such interests are not overridden by your interests and rights.
The processing is necessary for us to comply with legal and regulatory obligations.
To protect you and our business against any other criminal behaviour, including identity theft and fraud.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to review issues with our products/services) provided such interests are not overridden by your interests and rights.
The processing is necessary for us to comply with legal and regulatory obligations.
To understand you better and, in particular, your habits, your location from time to time and your personal circumstances.
The processing is necessary to support our legitimate interests in managing our business (to define types of customers for our products and services, to keep our Site updated and relevant, to develop our business and to inform our marketing strategy) provided such interests are not overridden by your interests and rights.
To maintain administrative and legal records about our business to enable us to understand what we have sold, how, when, where and at what price and account to the Revenue Commissioners for the related taxes that we have to pay.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated) provided such interests are not overridden by your interests and rights.
The processing is necessary for us to comply with legal and regulatory obligations.
To enable us and our third party service providers to plan and manage our day-to-day business and related services as effectively as possible, for example in predicting likely sales volumes of each product, so we can try and make sure we have enough stock to meet likely demand.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how Website users use our products/services) provided such interests are not overridden by your interests and rights.
To enable us to understand what our customer and user base looks like across our business. We do this by combining your information with information about our other customers and users of the Website, so we can spot trends and common factors.
The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how Website users use our products/services) provided such interests are not overridden by your interests and rights.
To enable us to conduct focused market research based on trends that we identify, which we can then use to further improve our products and services for all our customers.
The processing is necessary to support our legitimate interests in managing our business (to study how customers use our products/services, to develop them and grow our business) provided such interests are not overridden by your interests and rights.
In the process of anonymising your information so that you are no longer identifiable to us.
The processing is necessary to support our legitimate interests in managing our business (to ensure data minimisation) provided such interests are not overridden by your interests and rights.
To test new systems and processes as we roll them out to make sure they work and will meet the high expectations we set for ourselves.
The processing is necessary to support our legitimate interests in managing our business (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) provided such interests are not overridden by your interests and rights.
To assist us in the development of new products and services over time, for example to gauge whether a new product is likely to appeal to a large proportion of our customer base.
The processing is necessary to support our legitimate interests in managing our business (to develop our products/services and grow our business) provided such interests are not overridden by your interests and rights.
To analyse whether the money we spend on advertising on trade publications and trade websites, online and in search engines represents good value.
Where you have given consent to the processing of your personal data for direct marketing – which you may withdraw at any time.
Where we rely on our legitimate business interests to allow us to process your personal data or we process your personal data for direct marketing, you have the right, at any time, to object.
3. WHO DO WE SHARE YOUR INFORMATION WITH?
We cannot run our business or provide many of our services and benefits without involving other people and businesses and sometimes we pass your personal data to these other people and businesses as set out below. We only share your personal data where we can do so in accordance with our legal data protection and privacy obligations. We share the personal data we collect with:
- Sandhills Group Companies and Brands and Services. We do so because we hope to have a relationship with you across all these different brands and businesses, if not now, then in the future, and we want to be able to provide you with the same value and high quality of experience wherever you choose to interact with us.
- Other people and businesses who help us provide the Websites, and related services to you, for example, information technology companies who design and host the Website and payment services companies who enable you to use payment cards with us.
- Advertiser and advertising networks which require the data to select and serve relevant adverts to you and others. We may use the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advert to that target audience.
- Third parties who in our reasonable opinion make a claim that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
- Analytics and search engine providers who assist us in the improvement and optimisation of the Websites.
- Our insurers and insurance brokers where required in order for us to be able to obtain insurance against risks we face in running our business. They may retain this information for the purpose of ongoing risk assessment and insurance broking and underwriting services.
- Banks and finance companies where we have allowed them to offer you the possibility of purchasing our products on credit or through a loan arranged online. They may retain this information, for example if you take any service they offer, for the purpose of providing you with that service.
- Credit reference agencies who provide anti-fraud and credit score information to us, central and local government departments, for example the Driver Vehicle Licensing Agency (DVLA) and local authorities who run the UK electoral rolls, banks and finance companies who also provide anti-fraud services and customer insight companies (as set out above), in each case as necessary in order to benefit from their services. Where we do so for anti-fraud purposes, the recipient organisation may hold your information on file for the purpose of their fraud prevention services in future.
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- The prospective buyer of any part of our business or assets that we may sell.
- Our professional advisers for example our lawyers, accountants and technology consultants when they need it to provide advice to us.
- Any law enforcement agencies, regulatory authorities, local authorities, HM Revenue & Customs, the courts and any other central or local government bodies where they request it and we may lawfully disclose it, for example for the prevention and detection of crime.
- Other people who make a subject access request to us, where we are allowed to do so by law (see Managing Your Information below for what we mean by a subject access request).
We may also share the information we collect where we are legally obliged to do so, for example, to comply with a court order.
4. SOCIAL MEDIA, BLOGS, REVIEWS, AND SIMILAR SERVICES
Any posts or comments you make to us on social media will be shared under the terms of the relevant social media platform (for example, Facebook or Twitter) on which they are made and could be made public by that platform. These platforms are controlled by other people, not us, so we are not responsible for this sharing. You should review the terms and conditions and privacy policies of the social media platforms you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blog, review or user community services will be shared with all other members of that service and the public at large.
You should ensure that any comments you make on these services, and on social media in general, are fit to be read by the public, and in particular are not offensive or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
Facebook: If you use our Facebook Apps we store the minimal data required to enable the app to operate. To post shares to your Facebook page we store the internal ID of your facebook page and the access token generated when approving this app to enable this functionality. We may also use Facebook Analytics, Advertising, & Social Features, and use Facebook technologies to customise content and to provide social media features to our websites.
5. SECURITY OF YOUR INFORMATION
Information provided through the Website is stored on our secure servers or those of any third party we engage to provide our IT platform, and is encrypted using standard technology, in accordance with Irish legislation and the GDPR.
Where we have given you, or you have chosen, a password which enables you to access your account or certain parts of the Website, you are responsible for keeping the password confidential and must not share it with anyone. You are responsible for any actions carried out using your password except where there has been fraud.
6. INTERNATIONAL TRANSFER OF YOUR PERSONAL DATA
Although we are based in the United Kingdom, we occasionally need to use international suppliers to help ensure you receive the very best products and services from us as well as coordinate with our international Sandhills Group Companies.
To allow us to run our business on this basis, the personal data we collect may be transferred to, stored and used at premises in countries outside the United Kingdom, including outside the European Economic Area, whose data protection laws may not be equivalent to those in the United Kingdom.
To the limited extent that it is necessary to transfer your personal data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data, including standard contractual clauses under Article 46.2 or adequacy decision under Article 45. Please Contact Us if you wish to obtain information concerning such safeguards.
7. HOW LONG DO WE KEEP YOUR INFORMATION FOR?
In accordance with our legal data protection and privacy obligations, we will only retain your information for as long as we need it to achieve the purpose(s) for which we obtained it in the first place; as required by law, and for the exercise or defence of legal claims. We will then either securely delete it or anonymise it so that it cannot be linked back to you (see paragraph 2 for full details of those purposes).
8. MANAGING YOUR INFORMATION
Your Right
What this Means
Right to withdraw consent
If we are processing your personal data on the legal basis of consent, you are entitled to withdraw your consent at any time (see Contact Us). However, the withdrawal of your consent will not invalidate any processing we carried out prior to your withdrawal and based on your consent.
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
If you have reason to believe any of the information we collect on you may be inaccurate, and you cannot correct such inaccuracy yourself through your registered account with us, please contact us (see Contact Us).
Right to Erasure (‘Right to be Forgotten’)
You have the right to request that your personal data be deleted in certain circumstances including:
- The personal data are no longer needed for the purpose for which they were collected;
- You withdraw your consent (where the processing was based on consent);
- You object to the processing and there are no overriding legitimate grounds justifying us processing the personal data (see Right to Object below);
- The personal data have been unlawfully processed; or
- To comply with a legal obligation.
However, this right does not apply where, for example, the processing is necessary:
- To comply with a legal obligation; or
- For the establishment, exercise or defence of legal claims.
Right to Restriction of Processing
You can ask that we restrict your personal data (i.e., keep but not use) where:
- The accuracy of the personal data is contested;
- The processing is unlawful but you do not want it erased;
- We no longer need the personal data but you require it for the establishment, exercise or defence of legal claims; or
- You have objected to the processing and verification as to our overriding legitimate grounds is pending.
We can continue to use your personal data:
- Where we have your consent to do so;
- For the establishment, exercise or defence of legal claims;
- To protect the rights of another; or
- For reasons of important public interest.
Right to Data Portability
Where you have provided personal data to us, you have a right to receive such personal data back in a structured, commonly-used and machine-readable format, and to have those data transmitted to a third-party data controller without hindrance but in each case only where:
- The processing is carried out by automated means; and
- The processing is based on your consent or on the performance of a contract with you.
Right to Object
You have a right to object to the processing of your personal data in those cases where we are processing your personal data in reliance on our legitimate interests. In such a case we will stop processing your personal data unless we can demonstrate compelling legitimate interests which override your interests and you have a right to request information on the balancing test we have carried out.
You also have the right to object where we are processing your personal data for direct marketing purposes. We provide the means for you to stop all email and text (SMS or MMS) communications you receive from us – please see the "unsubscribe" link and "STOP" details we include in each email and text respectively. You can also contact us at any time using the details below and let us know what you would like us to change.
Automated Decision-Making
You have a right not to be subjected to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affects you other than where the decision is:
- Necessary for entering into a contract, or for performing a contract with you;
- Based on your explicit consent – which you may withdraw at any time; or
- Is authorized by EU or Member State law.
One common example is if we decline an order you place with us online for anti-fraud or credit check reasons. Please note that these decisions can come about due to policy decisions taken by banks, card and payment processing companies and credit reference agencies who independently hold information about you and to resolve them, you may have to speak to them directly. Where we base a decision solely on automated decision-making, you will always be entitled to have a person review the decision so that you can contest it and put your point of view and circumstances forward.
Right to Complain
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.
9. THIRD PARTY LINKS
The Website may contain links to the websites of third parties. If you follow a link to any third party website, please note that these websites will have their own privacy policies and we do not accept any responsibility or liability in respect of the same.
10. CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this Privacy Notice from time to time. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Notice. However, if we make material changes to Privacy Notice we will notify you by means of a prominent notice on the Website prior to the change becoming effective. Please review the Privacy Notice whenever you access or use this Website.
11. CONTACT US - UPDATING YOUR PREFERENCES AND DETAILS
If you:
- have any queries, comments or complaints about this Privacy Notice;
- no longer want to participate in our services; or
- wish to opt out of receiving further information as referred to in paragraph 8 of this Privacy Notice,
please let us know by Contacting Us.
Please help us to keep your records up to date by notifying us of any changes to your personal details.
Last updated 25 July 2018
Copyright 2020 © Sandhills East Ltd
Cookie Policy
1. WHO WE ARE AND HOW TO CONTACT US
Sandhills East Ltd ("we", "us" or "our") a private limited company registered in England and Wales with registered address at 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT and company number 07768642 operates this website.
This Cookies Policy applies to the Brands and Services and their corresponding Websites (the Websites) which are owned and operated by Sandhills Group Companies.
Please also see our Privacy Notice for further details about the ways in which we collect and use your personal data. For more information, please Contact Us.
2. WHAT ARE COOKIES?
Cookies are small data files that are stored in your web browser on your computer, tablet or smartphone (each a "Device") when you visit our website. They enable our website to remember your actions and preferences over a certain period of time.
Most web browsers automatically accept cookies, but if you do not want to allow cookies or only allow the use of certain types of cookies, please refer to your browser settings which should allow you to accept or deny cookies (please read section [6] below for more details about how to do this). You can also use the browser settings to withdraw your consent to the use of cookies at any time or delete cookies that have already been set on your Device. Keep in mind that by disabling certain categories of cookies, you may be prevented from accessing some features of our websites. You should be able to find more in depth information about opting out of cookies on your browser settings menu.
3. DO WE USE COOKIES?
Yes, we use cookies and similar technologies (hereinafter collectively referred to as “cookies”) to enhance the customer experience of using our websites. The information is used to customise your visit by storing your search details to the browser, saving your shortlists and for interacting with social media platforms from within our site. By storing cookies it enables us to save your recent searches and the holidays you have viewed, in order to save you time when you revisit the site.
We use third party cookies and may place or identify a unique cookie, from the customer referred to in the advertisement, on your browser. By placement of the advertisement, information about your visit to the website is collected (e.g. how often you have seen an advertisement).
We also use cookies and software tools to collect and analyse site usage data, related to customer use and patterns. This data is used to improve our Websites and enhance user experience.
We may place cookies on partner websites to advertise our brands and/or products. These cookies are mainly used to display content tailored to your interests and to evaluate our content (including advertising). Our cookies are also used by third party sites in order to provide advertising that is relevant. This relevance is based on a profile built form your previous visits to our sites, including the products you have visited. Please see our section on third party cookies below.
4. WHY DO WE USE COOKIES?
We use cookies for the following purposes:
- To customize your visit.
- To improve our websites.
- To save a customer’s recent searches to save them time when revisiting our websites.
- To provide customers with advertising that is relevant (third parties are involved in providing this).
- To analyse and compile collected data to build a profile about customers.
- For statistical purposes such as:
- Pages viewed during a visit.
- Type of device, OS, screen size.
- Data is used to improve existing features and user experience on desktop, mobile, etc.
- To collect the following information:
- Information regarding what customers search for.
- Information on what customers view.
- Information on what customers click on.
- Information on what customers access in and through the websites, our marketing emails, and text messages including pages visited within our websites.
- Information regarding customer shortlists.
- Date, geographic location, and time customer visits our websites.
- Data related to customer use and patterns on websites.
- Data regarding products and services customers have visited.
- Data regarding type of browser being used (Mozilla Firefox, Google Chrome, Internet Explorer).
- The website from which the user has accessed our websites.
- Websites users went to when they left our sites.
- Data regarding how often users visit and use the websites.
5. WHICH COOKIES DO WE USE?
General Information
Source (Where cookies come from)
First Party Cookies
These cookies are provided by us and used by various features on our site. Examples may include customizing a user’s visit, providing statistical information, and verifying a user’s identity for security purposes.
Third Party Cookies
These cookies are provided by “Third Party” vendors who provide products and features we have integrated into our site. Examples include social media sites, ad networks, and security systems.
Expiration (How long cookies last)
Session Cookies
These cookies are added when a user starts to browse our site or interacts with a specific feature and are deleted when the browser is closed.
Persistent Cookies
These cookies are added when a user starts to browse our site or interacts with a specific feature, but may remain stored on your device until a certain termination date is reached (in terms of minutes, days or years from the creation/update of the cookie).
Cookies used by us have a maximum period of 2 years from the date when they are initially installed or if they are subsequently updated, from the date of the update.
Type (What application uses the cookie)
Email Cookies
These cookies are added by programs we use to send various mass marketing e-mail campaigns. They are used to track statistics about the mail campaign.
Flash Cookies
These cookie are added when a browser displays a Flash application. Flash is used to display some versions of our digital publications. The cookie may be used to track statistical information pertaining to the digital publication, such as pages were viewed.
Website Cookies
These cookies are added when browsing our website. Their uses may vary, however, to give an impression of which website cookies we use and how they work, please see the list below.
Website Cookies
Further details on our specific use of cookies are contained in the following table:
Website Cookies
Categories
Examples
Description
Ad Network
AID
__gads
Third party cookies that are used to display Ads. Sources include Google and DoubleClick
AddThis
__atuvc
__atuvs
ATUVC
ATUVS
Third party cookies provided by AddThis. Allows for users to easily share our content over various social media platforms.
Security
BIGipServer
__cf
D_
SANDHILLS
TS
__RequestVerificationToken
AUTHENTICATIONREDIRECT
SSOReturn
SSOFB
Fedauth1
First and Third party cookies that are used for various validation and security purposes.
Session
ASP.NET_SessionID
CompareListings
TempForm
TRACKING
UserSettingsSession
First party cookies used by sites to identify a user’s session for various features.
Settings
UserSettings
KeepUserOnSite
First party cookie that stores settings and preferences pertaining to features a user has interacted with on our site. The information stored includes screen size, whether to display thumbnails or not, currency to use, units of measurement, previous pages for back links, and approximate location in order to display listings closest to the user at the top of search results.
Tracking
OriginalID
USERID
First party cookies that allows us to collect information about a user’s visit. Including pages visited, IP address, and information about browsers and devices used.
Some of the above tracking cookie are used to identify repeat visitors or users that have an account with us. If the user has ever logged in, their visit does tie back to their account. We do not share this information with anyone, but we do keep a record to help improve the site, investigate possible issues, etc.
Contact information is never stored within the cookies we use and is only collected when a user registers for an account or when certain features are interacted with. Examples include our Send A Message or Contact Us features. In these instances, the user may provide us contact information in order to receive a response either from us or another customer they are contacting through our sites. Please refer to our Privacy Notice to see how we protect the personal data you provide us with.
Financial information is never stored within the cookies we use and is only collected in the following instances:
- Bidding Rights – When a registered user request the right to bid on auctions hosted on our sites, we ask for a bank name and contact information to verify the user meets our criteria for bidding rights.
- Partner Sites – Occasionally, we partner with or link out to third party sites that specialize in additional services our customers may be interested in. Examples may include sites that arrange for fuel delivery services, escrow, financing, hauling or other services relevant to the industry. These sites may collect a user’s financial information in order to generate an estimated quote for the service. For convenience, we may pass information about the current page the link is on to the third party site to auto-populate some forms.
We also make use of Google Services, such as Google Advertising and Google Analytics. Google Analytics uses its own, completely anonymous, tracking data. Google Analytics does not collect, nor do we provide them any contact or financial information. We want to inform you that you can download and install the Google Analytics opt-out browser add-on, if you do not want your data collected with Google Analytics. Google Analytics Opt-out Browser Add-on
6. DO WE HOST THIRD-PARTY COOKIES?
Yes and we have itemised these cookies in the table above. Cookies from third-party websites may be stored on your Device with the purpose of personalising and/or improving the content (including advertising content) and/or for security and verification purposes that you may be offered while navigating. Depending on the platforms, some third-party cookies may be stored, including:
- Social networking content: we publish content from the following social networking sites on our platforms.: Facebook, Google+, YouTube, Instagram, line@, XING, and Twitter.
Therefore, when you click on the content in question on our platforms, a cookie from the relevant social networking site may be stored on your Device. We suggest that you read the cookie policy of these social networks for more information. - Flash Cookies are files stored by Flash software. This software is often installed as an extension of your Internet browser in order to display dynamic objects/fields such as animated graphics or videos. Therefore, Flash Cookies may be installed when the Flash application is used.
- Security and verification: In order to protect our content, network, and users, we utilize the following third party solutions that employ cookies in their services: Google, AddThis, F5 Networks, Cloudflare Inc., and Distil Networks.
7. MANAGING AND DISABLING COOKIES
You can control the cookies placed and retained on your Device. The Privacy Notice and this Cookie Policy are provided to be transparent about our practices regarding the use of cookies and similar tracking technology and to allow you the opportunity to make an informed choice.
Where applicable, we will obtain your prior informed consent to use cookies and other tracking technologies which store or access information on your Device. Most browsers accept cookies automatically but they can be set up to ask for your prior consent before an individual cookie is set on your Device. This will give you control over your cookies, however, it may interfere with your browsing experience as some websites may not function properly and you may not be able to take advantage of all the features offered by our website.
For instructions on blocking and deleting cookies, see the privacy and help documentation of your specific browser’s website. If you use more Devices and/or browsers you will need to disable cookies on each Device and on each browser separately. Here are the locations of the cookie settings for all major web browsers:
- Internet Explorer - Tools > Internet Options > Privacy tab.
- Mozilla Firefox - Tools > Options > Privacy menu.
- Safari Users - Edit > Preferences > Privacy menu.
- Chrome Users - Settings > Content Settings > Privacy > Cookies.
If you limit the ability of our websites to set cookies, this may prevent you from using certain features of our website properly and your user experience – which is no longer personalized for you – may deteriorate. You may also be able to opt-out from certain cookies through third party cookie management sites. Disabling cookies may prevent you from using certain parts of our websites. If you delete your cookies from the browser, you may need to remember to re-install opt-out cookies.
8. WHERE CAN I GET MORE INFORMATION ABOUT COOKIES?
You can find more information about cookies by visiting the following information websites:
Last updated 23 May 2018
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